Frequently Asked Questions


As a boot wearer, you know the ankle pain you have while wearing your boots, constant pinching at the instep and ankle. These problems are common with both new and old boots. Other alternatives are oiling the inside of the boot, softening the material for a better fit. Unfortunately, this damages the boot, is expensive and needs to be done with each boot intermittently. We wanted to take a big problem and treat it with a simple solution.

Q. How thin is the PassLiner?
A. 2-3 mm thick making it easy to slide inside your boots.

Q. What if they are too thin for my preference?
A. Try inserting a second PassLiner on the same side, with or without the fabric pouch.

Q. When I wear the PassLiner it falls our of place, how do I keep it stable?
A. Wear long socks, then fold the sock over the top portion of the PassLiner to secure it in place.

Q. Are they washable?
A. Yes, the fabric is washable and removable. Wash in cold soapy water, rinse, then let air dry. However, you do not need to remove the plastic if you are handwashing your PassLiners.

Q. Do I need one or two pair of PassLiners?
A. Some boot wearers only have pain on one side of each ankle. Some have pain on both sides of each ankle. So depending on your needs, buy accordingly.

Q. Can I wear PassLiners without socks?
A. It is recommended to wear socks.

Q. Can I wear PassLiners with high top shoes?
A. You may look a bit silly! These are made for mid-calf or taller boots since the height of the PassLiner is approximately 25cm.

Q. Can I wear PassLiners with ski/snowboard boots?
A. Yes

Q. What is your return policy?
A. See our Return Policy page.

Frequently Asked Questions


As a boot wearer, you know the ankle pain you have while wearing your boots, constant pinching at the instep and ankle. These problems are common with both new and old boots. Other alternatives are oiling the inside of the boot, softening the material for a better fit. Unfortunately, this damages the boot, is expensive and needs to be done with each boot intermittently. We wanted to take a big problem and treat it with a simple solution.

Q. How thin is the PassLiner?
A. 2-3 mm thick making it easy to slide inside your boots.

Q. What if they are too thin for my preference?
A. Try inserting a second PassLiner on the same side, with or without the fabric pouch.

Q. When I wear the PassLiner it falls our of place, how do I keep it stable?
A. Wear long socks, then fold the sock over the top portion of the PassLiner to secure it in place.

Q. Are they washable?
A. Yes, the fabric is washable and removable. Wash in cold soapy water, rinse, then let air dry. However, you do not need to remove the plastic if you are handwashing your PassLiners.

Q. Do I need one or two pair of PassLiners?
A. Some boot wearers only have pain on one side of each ankle. Some have pain on both sides of each ankle. So depending on your needs, buy accordingly.

Q. Can I wear PassLiners without socks?
A. It is recommended to wear socks.

Q. Can I wear PassLiners with high top shoes?
A. You may look a bit silly! These are made for mid-calf or taller boots since the height of the PassLiner is approximately 25cm.

Q. Can I wear PassLiners with ski/snowboard boots?
A. Yes

Q. What is your return policy?
A. See our Return Policy page.