RETURN POLICY
To ensure transparency, please be aware that we do not offer refunds for reasons other than product defects. We are not a mass-market retailer like Target or Walmart.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately at [email protected] . We will provide instructions for returning the item and arrange for a replacement or refund.
Non-Returnable Items:
- Due to hygiene reasons, we cannot accept returns for products that have been worn or used. We do not offer refunds on such products.
Duration of Return Period:
- Customers have 3 days from the date of delivery to initiate a return.
Condition of Returned Products:
- Products must be returned in their original condition, unused, with all tags and packaging intact.
Return Process:
To initiate a return, please contact our customer service team at [email protected] to obtain a Return Authorization Number (RAN).
-
- Note: Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part.
Refunds:
- Refunds will be processed within 5 days of receiving the returned item.
- Refunds will be made to the original method of payment.
- Original shipping fees are non-refundable.
Exchanges:
- If you wish to exchange a product, please follow the return process and place a new order for the desired item.
Additional Information:
- We reserve the right to refuse returns that do not meet our return policy criteria.
- We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
- For any questions regarding our return policy, please contact our customer service team.
Thank you for shopping with us and supporting small businesses!
RETURN POLICY
To ensure transparency, please be aware that we do not offer refunds for reasons other than product defects. We are not a mass-market retailer like Target or Walmart.
Duration of Return Period:
- Customers have 3 days from the date of delivery to initiate a return.
Condition of Returned Products:
- Products must be returned in their original condition, unused, with all tags and packaging intact.
Return Process:
To initiate a return, please contact our customer service team at [email protected] to obtain a Return Authorization Number (RAN).
-
- Note: Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part.
Refunds:
- Refunds will be processed within 5 days of receiving the returned item.
- Refunds will be made to the original method of payment.
- Original shipping fees are non-refundable.
Exchanges:
- If you wish to exchange a product, please follow the return process and place a new order for the desired item.
Non-Returnable Items:
- Due to hygiene reasons, we cannot accept returns for products that have been worn or used. We do not offer refunds on such products.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately at [email protected] . We will provide instructions for returning the item and arrange for a replacement or refund.
Additional Information:
- We reserve the right to refuse returns that do not meet our return policy criteria.
- We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
- For any questions regarding our return policy, please contact our customer service team.
Thank you for shopping with us and supporting small businesses!